Privacy Policy
How we collect, use, and protect your information
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This includes your name, email address, phone number, shipping address, payment information, and any other information you choose to provide.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience on our website.
We may also use your information to send you promotional communications about new products, special offers, or other information we think you may find interesting, but only if you have given us your consent to do so.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you.
We may also disclose your information if required by law, to protect our rights or property, or to protect the safety of our users or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We use SSL encryption to protect sensitive information during transmission and store your data on secure servers with restricted access.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
For detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may use third-party analytics services to help us understand how our website is used. These services may collect information about your use of our website and other websites.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
By using our services, you consent to the transfer of your information to Japan and other countries where we operate.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.
You may request deletion of your personal information at any time, subject to certain legal and business requirements.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails.
If you are located in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Parents and guardians are responsible for monitoring their children's internet activities and helping us protect their privacy.
Marketing Communications
We may send you promotional emails about our products, special offers, and educational content related to early childhood development. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
We respect your communication preferences and will honor your choices regarding marketing communications.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to this privacy policy.
Your information will continue to be protected under the terms of this privacy policy unless you consent to a new policy.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions about this privacy policy or our privacy practices, please contact us at info@meluvapark.com or call us at +81 70 2583 6947.
You can also reach us by mail at: 2 Chome-2-4 Tojo-cho, Tennoji-ku, Osaka City, Osaka Prefecture, 543-0026.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience on our website.
We may also use your information to send you promotional communications about new products, special offers, or other information we think you may find interesting, but only if you have given us your consent to do so.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you.
We may also disclose your information if required by law, to protect our rights or property, or to protect the safety of our users or others.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We use SSL encryption to protect sensitive information during transmission and store your data on secure servers with restricted access.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.
For detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may use third-party analytics services to help us understand how our website is used. These services may collect information about your use of our website and other websites.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
By using our services, you consent to the transfer of your information to Japan and other countries where we operate.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.
You may request deletion of your personal information at any time, subject to certain legal and business requirements.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails.
If you are located in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Parents and guardians are responsible for monitoring their children's internet activities and helping us protect their privacy.
Marketing Communications
We may send you promotional emails about our products, special offers, and educational content related to early childhood development. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
We respect your communication preferences and will honor your choices regarding marketing communications.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to this privacy policy.
Your information will continue to be protected under the terms of this privacy policy unless you consent to a new policy.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions about this privacy policy or our privacy practices, please contact us at info@meluvapark.com or call us at +81 70 2583 6947.
You can also reach us by mail at: 2 Chome-2-4 Tojo-cho, Tennoji-ku, Osaka City, Osaka Prefecture, 543-0026.